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The QB Specialists is dedicated to establishing a trusting relationship with its users, based on respect for personal identity and information, by promoting the use of fair information practices. This privacy statement covers all Web properties owned and maintained by The QB Specialists, including but not limited to http://www.pos-deals.com. Because The QB Specialists wants to demonstrate its commitment to our users’ privacy, we are disclosing:

If users have questions or concerns regarding this statement, they should contact The QB Specialists Customer Support by email at ruth@pos-deals.com.

A) Information Collection

The QB Specialists is the sole owner of the information collected on its web properties, including http://www.pos-deals.com. The QB Specialists collects information from its users at several different points on our Web sites.

1) Registration

In order to use The QB Specialists services at any level, and to access certain information or areas of the website, a user may be required to complete a registration form. During registration a user is required to give contact information (such as name, telephone number or an email address). We use this information to contact the user about products and services on our sites. It is optional customer to provide demographic information (such as income level and gender), but encouraged so we can provide a more personalized experience on our sites.

2) Order

When a user purchases a product, we request information from the user on our order form. A user must provide contact information (such as name, email, and billing address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.

3) Profile

We store information that we collect through cookies and log files to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the user’s personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Web sites, and to direct pertinent marketing promotions to them. We do not share personally identifiable elements of your profile with other third parties. Your profile is shared in aggregate form only.

4) Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. See the “Profile” section, above.

5) Log Files

Like most Web sites, our servers use log files to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

6) Clear Gifs

Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence. Clear gifs are not tied to users’ personally identifiable information.

We also use clear gifs in our HTML-based emails to let us know which emails the recipients have opened. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If users would like to opt-out of these emails, please see the Opt-out section.

7) Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems. The QB Specialists encourages parents to go online with their kids. Here are a few tips to help make a child’s online experience safer:

Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc. Know the sites your kids are visiting and which sites are appropriate. Look for Web site privacy policies. Know how your child’s information is treated.

Check out the FTC’s site for more tips on protecting children’s privacy online.

B) Information Use and Sharing of Information

Subject to the legal exceptions listed in the Privacy Policy, The QB Specialists will not disclose to third parties contact information uploaded to our Web sites by our users for the purpose of using The QB Specialists products or services.

1) Communications from the Site

a) Special Offers and Updates

We send all new customers welcoming emails and may communicate with them regarding our products and services. Visitors to our website that are not customers but provide The QB Specialists with contact information may receive emails from The QB Specialists that contain information about our products, special offers and other promotions. Established users will occasionally receive emails containing information about us, updates on new products, sales specials, information about other The QB Specialists products that are likely to be of interest to our users, and customers satisfaction questions. Visitors and The QB Specialists users may opt-out of such notices. Please see the Choice and Opt-out sections. We may contact former customers to gather feedback on the services.

b) Invoices and Account Statements

We send all customers emails summarizing their order details including credit card charges. These emails are a part of the The QB Specialists online purchase process, and users cannot opt-out of receiving them, though they can deactivate their account. Information identifying the credit card is not included in these communications.

c) Customer Service

We communicate with users on a regular basis to provide requested services and regarding issues relating to their accounts. We reply via email or phone, in accordance with the users wishes.

2) Sharing

a) Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site. For example, The QB Specialists may disclose personal information to law enforcement, other government officials, or third parties in response to criminal or civil subpoenas. Sometimes, these requests come from our third party Internet, telecommunications and service providers all over the world who supply the network required for us to deliver our services. In order to maintain the integrity of our network, we often cooperate with requests from these third party providers and/or requests from law enforcement or other governmental officials directed to these providers.

b) Aggregate Information (non-personally identifiable)

We may share aggregated demographic information with our partners. This is not linked to any personally identifiable information.

c) Third Party Intermediaries

We use an outside credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

d) Business Transitions

In the event The QB Specialists goes through a business transition, such as a merger, or acquisition by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Users will be notified prior to a change of ownership or control of their personal information. If as a result of the business transition, the users’ personally identifiable information will be used in a manner different from that stated at the time of collection they will be given a choice not to have their information used in this different manner, as described in the notification of changes section, below.

C) Choice/Opt-out

The QB Specialists users and visitors who do not wish to receive our promotional communications may opt-out from receiving these communications by clicking the opt-out link included at the bottom of every promotional message.

The QB Specialists users may not opt-out of receiving invoices, service announcements, and customer service communications, although they can deactivate their account.

D) Links

The QB Specialists’s Web sites contain links to other sites. Please be aware that The QB Specialists is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our sites and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by The QB Specialists’s Web sites. The QB Specialists has advertising and affiliate relationships with dozens of third party sites that drive interested parties to our sites. Information that is collected on these sites does not fall within the auspices of this policy.

E) Safeguards and Data Retention

1) User Information

The QB Specialists takes every precaution to protect its user’s information. When users submit sensitive information via The QB Specialists’s Web sites, their information is protected both online and off-line.

When our registration/order forms ask users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our paid order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also employ security measures to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerks or a customer service representative) are granted access to personally identifiable information. Finally, the servers that store personally identifiable information are in a secure environment.

2) Message Content Handling

We will store your personal Transmissions on our servers for a limited time and will endeavor to purge old transmissions from its servers when the expiration period has run out (up to 365 days).We use industry-standard efforts to safeguard the confidentiality of your transmissions (as well as your personally identifiable information), such as firewalls and SSL technology. These are the same technologies that most websites use to safeguard credit card information and other personal information. However, that said, “perfect security” does not exist over telephone lines and the Internet and The QB Specialists accordingly accepts only limited liability for security breaches.

3) Data Retention

The time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.

F) Supplementation of Information

In order for The QB Specialists to properly fulfill its obligations to users and understand our customer demographics it is necessary for us to supplement the information we receive with information from 3rd party sources. The QB Specialists verifies the billing address on all credit card transactions and may obtain credit reports for some corporate customers. The information obtained from these third party sources is maintained in a manner consistent with The QB Specialists’s Privacy Policy.

G) Correcting/Updating/Deleting/Deactivating Personal Information

If a user’s personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information by contacting The QB Specialists Customer Service.

H) Notification of Changes

If we decide to change our privacy policy, we will post those changes in this privacy statement, and other places we deem appropriate, so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information

If you have any questions or suggestions regarding our privacy policy, please email ruth@pos-deals.com or contact:

The QB Specialists
Attn: Ruth Perryman
411 Manzanita Avenue
Roseville CA 95678



"Ruth is absolutely amazing! I went to POS-Deals because they had the best price. I had some trouble checking out so I started a chat.Before I knew it I was getting tons of tips and tricks for everything QuickBooks.Ruth was chatting with me as if I was her only customer. She is an absolute QB Wizard! Great service and great deals. Highly recommended!!"

"Spoke with "Kevin" today about upgrading my 2013 QB Pro for Mac to the current version of 2016 for Mac since uploading the El Capitan operating system for my mac does not allow me to open the app. He was very honest and was able to do a little research quickly. He definitely made sure I knew what I was doing and that I was comfortable moving forward with the direction I'm heading. No salesman techniques! Very impressed with the customer service today!"

"Thank you for giving clear and concise directions for everything! I try to use QuickBooks Help, but I can never find the answer I am looking for. But here I can find exactly what I'm looking for. Very impressive. Thank you so much!"

"I had been searching for an answer to a QuickBooks returned check question and after trying many other remedies, Ruth gave me the CORRECT answer! I am very impressed with her knowledge of QuickBooks. Thank you so much!!"

"We just decided to outsource our payroll again and I had no idea how to track it in Quickbooks until I entered my question on the web and your page popped up. I had done some investigating into past entries since the person I replaced said at one time they used a payroll service then we brought it inhouse. I saw a journal entry he did a long time ago but still was a little confused about the process and just know if it was what I needed to do also. Your information was like having someone here showing me what to do and I feel I can go in confidence and will be doing things correctly."

"An essential service! You should not be running a Quickbook's product without support from Ruth Perryman. We have Quicbooks and POS systems running in our store and are in the process of adding POS to our second location. With guidance from Quickbook's Specialist both the planning and implementation our system expansion is a cake walk. I consider myself to be completely computer literate, and for this reason alone I have to say that Ruth's knowledge and dedication makes her and qb Specialist an essential Quickbook's service."

"I had a question and found QB Specialists via web search. I emailed Ruth and she got back to me within a few hours with a solution that worked perfectly. Thank you Ruth!  - Kevin :)"

"Thanks a million! I own and run a bead and glass art supply shop and recently purchased a QB Pos Pro system. I sell one product several different ways so this helped a TON! I can now break up glass frit from my bulk, and sell it in different increments without it coming from inventory until it is sold."

"The QB Specialist team and their blog/FB posts have been my source for answers to so many QuickBooks questions. From simple to more complex, they have been an unparalleled resource for me. Thank you Ruth and team! - Sharon"

"Glad I found your website, there is a lot of useful info and the newletter Tips and Tricks is aptly named because there is a lot of good information on hot topics. Keep up the great work so the rest of us can catch up.  - Thanks Brad"

"Ruth is the best! I have had to call on her a couple of times for QuickBooks assistance, and she has always been so gracious to answer my questions!"

"I read their blogs regularly and get a lot of good information about Quickbooks tricks and solutions. Thank you, and keep up the good work!"

"The QBSpeicalist provides a TON of useful and easy to understand information. I am delighted that I found this resource. Thank you."

"I am so glad to have done business with Ruth and QBSpecialist, for latin america. Thank you!!!"

"Best customer service I have ever seen! Priceless."

"I am so glad that I found your website. There is so much helpful information there. Thank you!!!"

"This was the best call I ever made. Contacted Ruth and she had my problems resolved within minutes. Then I scheduled to have one of her "guys" out (Brandon) and he cleaned up my files. I'm actually looking forward to tax season. Ok, I'm getting carried away. Make the call so you don't have to be stressed out like I was."

"Thank you Ruth!! Not only did you solve my Deposit Summary date problem; but, you did it in a very short period of time!!"

"Thank you for the important help on producing a payment report!"

Reseller Ratings

"I have tried several Intuit/QB resellers, and Ruth was the best, by far. She was extremely helpful and very knowledgeable about her products, giving much better information than even the "experts" at Intuit. Don't look anywhere else."

"Ruth is the rocket scientist when it comes to Quick Books.  Whenever I am wondering if something will or will not work in the program I just send her a message and I either get an answer by email or the phone rings with enlightening conversation."

"I placed the order online and then called 5 minutes later to clarify the process for receiving my product. I spoke with Ruth who had already begun processing my order. She was a delight to speak with, very knowledgable and helpful. She walked me thru the upgrade process so I knew what to expect. All in all this was one of the best software purchase experiences I've had. Thanks Ruth!"

"The QB specialists provide excellent services and post sale customer care.  The knowledge, speek and expertise are great.  Ruth is both professional and personal in approaching people."

"I called Ruth after seeing her company pop up on Ebay as a great place to get Intuit software and advise. I called her and she answered the phone and helped with immediately even though I had not purchased anything from her! She was extremely knowledgable and friendly and very helpful in getting me a great deal on QuickBooks POS software!! Without her we couldnt have gotten our new business up so quickly and efficiently!! They are the company to call for any Intuit software!!!"

"The QB Specialists was a great help in achieving my needs for Quickbooks Point of Sale. They were extremely helpful while providing superior service with an affordable price. I will definitely use them for my future needs."

"Ruth and her team were a great help in finding a product that would work well for my new retail store. I had experience with the Quickbooks accounting program, but was unsure about a POS system. The Quickbooks Specialists provided me with great information about their product, and when I decided to purchase it, they were there each step of the way to make sure I was up and running with no issues. They also helped me find an expert in my area to help with training! I love the program, it is user friendly and allows me the time to concentrate on running my store, and best of all, I know I can contact them at any time with questions or concerns...and I will get ahold of them, not some automated system! Thank you Ruth, The QB Specialists!! - Amy Brighton Hydroponics, LLC"

"Information on site about product was very good and helped us in making our decision.  The online purchase process was easy and the product arrived on time and in perfect shape."

"Ruth & The QB Specialists are a great resource for the small business owner. Her assistance made starting our store up very easy and trouble free. "

"Great doing business with, thanks"

"At last I found a Quickbooks resellers that really understood the product.  They provided excellent advice, feedback and service on a fronts. I would not go anywhere to purchase."

"I have been very happy with my order from The QB Specialists.  We ordered a software upgrade for our QuickBooks.  It arrived quickly and set up was a breeze.  In case we needed it, we were told that staff would be available to answer questions."

"Since ordering the software, we've had some minor questions and we've been able to contact The QB Specialists for assistance.  We've always had a prompt response. Before finding The QB Specialists, I was ready to give up on QuickBooks; I felt like their product support consisted of selling new product.  With The QB Specialists, I have been able to get my questions answered quickly. The QB Specialists offer several support products and I will definitely be using their product again."

"We purchased Quickbooks POS 9.0 from The QB Specialists in July 2010.  We were having trouble with our QB POS 6.0 installation after a hotfix install and The QB Specialists  tried desperately to help us avoid the need to upgrade.  Unfortunately, every known fix failed and POS 6.0 was no longer being supported, so we opted to upgrade.  The QB Specialists had the best prices I could find and their service is phenomenal. Ruth Perryman is an absolute gem who clearly cares about the success of her clients, and she really knows her stuff.  I've already recommended them to a number of friends and clients, and I will continue to do so."

"Top notch customer service, extremely knowledgeable."

"I am so glad to have done business with Ruth and QBSpecialist. Thank you!!!"

"Perfect service. Ruth is very helpful. Fast shipping. I love my QB POS software. Will do business again in the future. Was cheaper buying from them than buying on Ebay."

"Working with Ruth and The QB Specialists was an excellent and valuable experience.  Ruth was incredibly knowledgeable about all products and options and was very prompt in responding to every question I had.  We are very happy with the purchases and support we have and continue to receive from The QB Specialists. Thanks. - Paul IT Manager Caroline's Gems and Jewels "

QuickBooks Find-A-ProAdvisor

"Ruth was the only person to respond to our inquiry within a days time. In fact it came within an hour. Our question related to assigning the correct accounts to vendor discounts vs customer discounts. Our question was answered quickly and in an easy to understand format (for us slow guys!) and her answer helped us 100% with our issues. I would highly recommend Ruth and her company for ANY QB issues!"

"Ruth was very helpful in showing me how to simplify the booking of grant income to a nonprofit, from the initial setup of classes and accounts to the appropriate entries. She saved me many hours and a great deal of frustration. Thanks!"

"I have thoroughly appreciated the assistance and helpful hints provided! Thank you."

"Ruth joined my small group of Advanced Pro Advisors last year. Whenever one of us has a Quickbooks issue that is out of the ordinary, we email each other to assist and find a solution. Ruth always responds and provides us detailed instructions to fix the problem. I have a great deal of respect for her and say "Thank You" for sharing."

"Ruth was very quick in responding to my request for help. She has also been very patience and diligent in helping me to understand the processes that I needed to follow, to correct what I had done. And then to help me set things up the way they should be. She is very good at explaing things simply and with the detail that I require since I have very little knowledge of Q.B. or accounting procedures. I am most greatful for her help and kind way. I Thank You Ruth with a very large heart of appreciation. I only wish I was better with words to express my thankfulness better, as you are a real pearl found."

"Ruth was a huge help and solved our problems we were having. She is very prompt on response and very accurate. I would recommend her to anyone who is in need of any quickbooks assistance."

"Ruth Perryman has been a key resource as I have been growing my business. QuickBooks can be intimidating at first, but Ruth has really helped me through it. Thanks!"

"Ruth graciously helped us solve our problem with payroll for our veterinary hospital. Her email communications were quick, friendly, and useful."

"Ms. Perryman helped us move past an internal Quickbooks challenge that had us stumped. Her knowledge of Quickbooks and how to use it within the context of a nonprofit was invaluable. The information was clear and succinct. She knew how to explain our solution in terms that non-accountants could understand. I highly recommend her for both new Quickbooks users needing a grounded approach and experienced users looking for that extra bit of insight or direction."

"Ms. Perryman provided us with succinct and clear recommendations that helped us move past an internal Quickbooks challenge. In addition to helping us understand our unique situation within Quickbooks, she also provided more than we expected regarding a solution that saved us both time and money. I highly recommend her for both new users needing a grounded approach to their bookkeeping needs, or experienced users looking for that extra bit of insight or direction."

"Ruth Perryman at Quickbooks Pro Advisor is exceptional. We can never wait to get her feedback so we can implement it into our non-profit quickbooks routine. We're so happy that we found her!"

"Ruth did an awesome job getting my landscape business set up on Quickbooks, and then spent countless hours tutoring me on how to use the system. She is fast, efficient, and an absolute pleasure to work with! She is always available to answer questions, and trouble shoot entries...I don't know where I would be without her & her dedication to service!"

"Ruth has been extremely helpful and explains what she is doing in terms that non-accountants understand!"