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Here's more information about Intuit support:
If you need more support than Intuit can provide, we offer support/training for $99/hr (charged in 6 min increments) at 800-956-1262 for:
You can also visit our QuickBooks Help page for more technical support and training resources, including free user guides. If you’re a LinkedIn member, you might also want to join our free QuickBooks Tips & Tricks and QuickBooks POS Tips & Tricks groups.
Intuit also offers a rapid replacement program for QuickBooks POS hardware purchased through us. Please keep the warranty card that came in the package in a safe place. It has all the info you need if you ever need a replacement. You will also need to give Intuit the serial number located on the hardware.